How the Wonaco VIP Club Works
The Wonaco VIP Club runs in the background of every account, so there is nothing to activate and nothing to fill in. Once you have an account funded in A$, loyalty points are credited automatically for the pokies, live tables and jackpot rounds you play with real money. There is no minimum stake to start earning and no application form to submit — your level simply reflects how much you have wagered over time. Two different point counters sit behind the programme: one drives your tier progress, the other is spent in the Loyalty Shop, and we break down the difference in the next section. If you don't have an account yet, opening one takes only a few minutes and starts your VIP progress from the first real-money bet.
Wonaco VIP Levels and the Rewards Ladder
The Wonaco VIP ladder runs across five levels, each one opening a stronger set of rewards than the last. You move up by collecting tier points from real-money play on eligible pokies, table games and live dealer rounds, and your progress bar in the account dashboard shows exactly how many points separate you from the next level. Every reward below is paid or applied in A$, so there is no currency conversion to work out on your side.
Cashback rates, withdrawal ceilings and the exact point thresholds for each level are set out in full in our VIP terms, and they only move in one direction as you climb: higher tiers always match or beat the rate below them. What we can confirm here is the shape of the ladder itself and what each step is built around, from the automatic entry tier through to the top level reserved for our highest-volume players.
| Level | How You Reach It | Cashback | Withdrawal Limit | Key Perk |
|---|---|---|---|---|
| Bronze | Opens automatically on your first real-money bet | Base rate in A$ | Standard limit | Automatic enrolment, no extra step |
| Silver | Reach the Silver point threshold | Higher than Bronze | Raised limit | Faster withdrawal queue |
| Gold | Reach the Gold point threshold | Higher than Silver | Raised further | Access to select VIP live tables |
| Platinum | Reach the Platinum point threshold | Top-tier rate begins | Priority ceiling | Personal VIP manager assigned |
| Diamond | Reach the top point threshold | Highest rate on the ladder | Highest ceiling | Invitations to closed tournaments |
Tier Points vs Shop Points Explained
Two separate counters track your activity inside the Wonaco VIP Club. Tier points are the ones that move you up the ladder: they accumulate with every eligible real-money bet in A$ and are never spent, so your level only ever goes up or stays put. Shop points work differently — you earn them alongside tier points, but you spend them in the Loyalty Shop on bonus funds, free spins or entry to selected promotions. Both counters are visible side by side in the VIP section of your account, along with how each one is currently tracking toward your next reward.
VIP Privileges at Wonaco
Climbing the Wonaco VIP ladder unlocks a set of privileges built around how you already play, rather than gimmicks that only look good on paper. Cashback in A$ softens the impact of a losing session, higher withdrawal ceilings mean big wins move faster once your account is verified, and priority processing puts your payout requests ahead of the standard queue. From Platinum level, you are also assigned a dedicated account manager who handles tailored offers and cashier questions directly. Upper tiers get invitations to closed tournaments and access to exclusive live dealer tables with higher betting ranges. Full detail on each privilege sits in the sections below, and the current payment methods behind every payout are covered on our payments page.
Cashback and Level-Up Rewards in A$
Cashback is calculated on your net losses over the period set out in the VIP terms and paid straight into your balance in A$, so there is nothing to claim manually once it lands. The rate improves with every level you reach, and whether wagering applies to that cashback — and how much — is stated clearly in the same terms, so you always know the condition before it is credited. Reaching a new level can also trigger a one-off reward in A$, separate from the ongoing cashback rate. This is distinct from the welcome package new players choose at sign-up, which has its own terms on our bonuses page.
Higher Withdrawal Limits for VIP Members
Every VIP level lifts your daily, weekly and monthly withdrawal ceiling in A$, so the more you climb, the more you can cash out in a single cycle. Higher tiers also move into a priority queue, meaning requests are reviewed ahead of standard ones rather than instantly paid, since identity verification still applies to every account before a first payout. That check only happens once. Exact ceilings per level are set out in our withdrawal table on the Payments page, alongside the payment methods that support each limit.
Your Personal VIP Manager
Once you reach our upper tiers, a dedicated manager is assigned to your account. They handle tailored offers, help with cashier questions, adjust your play limits and send invitations to closed tournaments and events. Until you reach that tier, your account is still served through our standard support channels, just placed in a priority queue. Your manager works in English for players in Australia, and their contact details appear in the VIP section of your account once assigned.
Loyalty Shop: Exchange Points for Rewards
The Loyalty Shop is where your shop points turn into something you can actually use. Open it from your account and browse the current catalogue of rewards, which typically includes bonus funds credited in A$, free spins on selected pokies and entry passes to closed promotions available only to VIP members. Redeeming an item deducts the listed number of shop points, and the exchange rate improves as you climb the VIP ladder, so the same reward costs fewer points at a higher tier. Rewards land directly on your account balance once claimed.
| Reward type | How it's redeemed | Where it lands |
|---|---|---|
| Bonus funds | Exchange shop points in the Shop | Credited to balance in A$ |
| Free spins | Exchange shop points for a spin pack | Applied to selected pokies |
| Closed promo entry | Unlocked at qualifying VIP tiers | Access shown in your account |
VIP Tournaments and Challenges
VIP Club members get access to tournaments and challenges that sit apart from our general promotions. These events run on real-money play, rank participants on a leaderboard by wagering or multiplier, and pay prize pools in A$ once the event closes. Challenges work as smaller missions built around specific games, rewarding loyalty points, spins or bonus funds when completed. Wagering placed during a VIP tournament also counts toward your tier points, so a strong run on the leaderboard can push you up a level while you compete for the prize pool. Current events are listed in the Promotions section of your account.
- Check the Promotions tab for active VIP tournaments and challenges
- Place qualifying bets in A$ on the listed games to start earning leaderboard points
- Track your ranking and remaining time on the leaderboard screen
- Collect your share of the prize pool automatically once the event ends
Exclusive VIP Live Dealer Tables
Reaching a qualifying VIP tier opens a set of live dealer tables built for higher stakes, including VIP Blackjack, Gold Saloon Blackjack VIP and Gold Saloon VIP Speed Roulette. These tables carry higher bet limits in A$ than our standard live lobby and stream from the same HD studio setup. VIP tables run on real-money bets only, so demo play is not available on them. You can browse the full live casino lineup, including these VIP tables, from the games section of the site.
- VIP Blackjack — higher table limits in A$, standard blackjack rules
- Gold Saloon Blackjack VIP — dedicated VIP seating with raised bet ranges
- Gold Saloon VIP Speed Roulette — faster rounds with higher stakes in A$
- Access opens automatically once your account reaches the qualifying VIP tier
How to Join the Wonaco VIP Club in Four Steps
There is no separate sign-up for the VIP Club, it runs on top of your regular Wonaco account.
- Create your Wonaco account and set A$ as your account currency during registration
- Fund your balance using any deposit method available in the cashier
- Play pokies, table games or live dealer tables for real money to start earning loyalty points automatically
- Check your VIP level, points balance and rewards anytime in the VIP section of your account
Complete identity verification once, and higher tiers, cashback and priority payouts follow as your level rises.
Playing Responsibly as a VIP Member
Higher stakes and higher rewards make it just as important to stay in control of your play. Wonaco gives every account, VIP or not, deposit limits in A$, session reminders, cooling-off periods and self-exclusion, all set from your account menu. These tools sit alongside the obligations of our Curaçao licence, held by operator Brivio Limited. Wonaco is strictly for players aged 18 and over. Free confidential support in Australia is available through Gambling Help Online on 1800 858 858.
Frequently Asked Questions
How do I join the Wonaco VIP Club?
Membership is automatic. As soon as you open a Wonaco account with A$ as your currency and start playing for real money, loyalty points begin accruing and your first VIP level activates. There is no application form, no invitation and no separate fee. Your current level, point balance and the amount still needed for the next tier are shown in the VIP section of your account, on both desktop and mobile.
How many VIP levels does Wonaco have and how do I move up?
The ladder runs from an entry tier up to the top VIP tier, and you advance by accumulating tier points. Points are credited for every A$ wagered on eligible pokies, table games and live dealer rounds, so progression follows your real play rather than a fixed deposit. Tier points are never spent, they only count towards your level. The progress bar in your account shows exactly how far the next tier is.
What is the cashback rate for VIP members?
Cashback grows with your level: entry tiers receive a base percentage of net losses back, top tiers receive the highest rate available in the programme. It is credited to your balance in A$ on the schedule listed in the VIP terms, with the wagering condition stated next to each tier in the table above. Cashback is separate from the welcome package and from any promotion running on the Bonuses page.
Do VIP members get higher withdrawal limits in A$?
Yes. Each VIP level raises your daily, weekly and monthly withdrawal ceiling in A$, and higher tiers also enter a priority processing queue, so requests are reviewed ahead of standard ones. Identity verification must be completed before your first payout, and it stays valid afterwards. Exact limits per level are listed in the withdrawal table on this page, and the available payout methods are covered on the Payments page.
Do Wonaco loyalty points expire?
There are two counters. Tier points define your level and are not spent when you claim rewards. Shop points are the ones you exchange in the Loyalty Shop for bonus funds in A$, free spins or entry to closed promotions, and they are reduced when you redeem them. Validity periods for shop points and for tier retention are stated in the VIP terms, so check your account before a long break from play.
When do I get a personal VIP manager?
A dedicated manager is assigned on the upper tiers of the programme. Once assigned, they handle tailored offers, cashier questions, limit adjustments and invitations to closed tournaments, and they work in English for players in Australia. Until then, every account is served through the standard support channels, with VIP members placed in a priority queue. Your manager's contact details appear in the VIP section of your account.
What documents do I need to submit before a VIP payout?
Verification is a licence requirement, so it applies to every account before the first withdrawal, VIP tier or not. You upload a photo ID, and depending on the payout method, a proof of address or confirmation that the payment account belongs to you. Once the check is complete your account is fully activated and the withdrawal ceiling in A$ attached to your VIP level applies. Accepted document types are listed on the Payments page.
Can I track my VIP level and claim rewards on mobile?
Yes. The VIP section, your point balance, the progress bar and the Loyalty Shop all work in the mobile browser, and you can add Wonaco to your home screen for app-style access without installing anything from a store. Points accrue the same way on desktop and mobile, and every reward is credited to the same A$ balance.